Welcome to the site operated by Cool Productions, L.L.C (“Cool Productions,” “we,” or “us”). We know privacy matters—especially when you are sharing project materials, schedules, and creative assets. This policy describes how we handle information for visitors to our website (“Visitors”) and for clients and prospects who engage our production and post-production services (“Authorized Customers”).
Personally Identifiable Information and Production Data
“Personally Identifiable Information” refers to information that identifies or can be used to identify, contact, or locate an individual. It also includes confidential production-related data you provide so we can deliver services—such as rough cuts, scripts, talent releases, location details, brand guidelines, and performance analytics tied to delivered media (“Production Data”).
What Personally Identifiable Information is collected?
We may collect basic profile information from all Visitors. From Authorized Customers we may also collect name, email address, phone number, mailing address, company details, billing information, and Production Data necessary to scope, produce, finish, and deliver agreed work.
What organizations are collecting the information?
In addition to our direct collection, third-party vendors (such as file-transfer services, cloud storage, payment processors, calendar tools, and review platforms) may collect information to provide their services. We do not control how all third parties use such information, but we ask them to disclose their practices and select vendors committed to security and privacy.
How does the site use Personally Identifiable Information?
We use Personally Identifiable Information and Production Data to operate the site, respond to inquiries, prepare proposals, execute statements of work, and deliver finished media. We may email Visitors and Authorized Customers about projects, scheduling, or opportunities related to our services, and we use this information to fulfill requests and provide project updates.
With whom may the information be shared?
Production Data is treated as confidential. We do not sell your personal information. We do not share client-specific Production Data with other clients. We may share aggregated or anonymized information with affiliates or vendors for internal analysis and service improvement. Where permitted, we offer ways to opt out of non-essential marketing communications.
How is Personally Identifiable Information and Production Data stored and secured?
Information collected by Cool Productions, L.L.C is stored using reasonable administrative, technical, and physical safeguards. Access is limited to personnel and contractors who need it to perform their duties. We use encryption, access controls, and vendor diligence practices appropriate to the sensitivity of the data involved.
Cookies and Tracking Technologies
We use cookies and similar technologies to understand site usage, remember preferences, and support security. Visitors who do not wish to accept cookies may configure their browsers to refuse them; some site features may not work as intended without cookies.
Your Data Protection Rights
Depending on your location, you may have rights under applicable data protection laws, including:
- The right to access, update, or delete certain information we hold about you.
- The right of rectification.
- The right to object to or restrict certain processing.
- The right to data portability, where applicable.
- The right to withdraw consent where processing is consent-based.
Children's Privacy
Our Service is not directed to anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we learn we have collected personal information from a child under 18 without appropriate consent, we will take steps to delete that information.
Compliance With Laws
We may disclose Personally Identifiable Information or Production Data to comply with a court order, subpoena, or lawful request from law enforcement, or when reasonably necessary to protect the safety of our Visitors, Authorized Customers, or the public.
What happens if the Privacy Policy changes?
We will notify Visitors and Authorized Customers of material changes by posting updates on the Site or, where appropriate, by email. If a change could affect information you previously asked us not to use in a certain way, we will contact you to the extent required.
Links
This website may link to other sites. When you follow a link, you leave our site; we encourage you to read the privacy policies of those destinations, as their practices may differ from ours.